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Payment can be made by any method specified in the payment section of this website and It will be debited and cleared from your account as set out in the payment section of the website.

All credit / debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorize payment to us, we will not be liable for any delay or non-delivery. These checks are done electronically but in some circumstances it may be necessary for us to request further details from the cardholder via email.

Every delivery will include a valid VAT receipt. Note that in the UK there is no VAT on books.

Refusal of transaction
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold, removing or editing any materials or content, refusing to process a transaction or suspending any transaction after processing has begun.

Note that you will not be charged for forthcoming items until the items are actually sent out to you.

Order confirmation
You will receive an email confirmation of your order shortly after placing an order. If you have any enquiry regarding your order you can contact us either via email on or via the Telephone +44 (0) 114 272 9725. If we are unable to fulfil your order due to availability or any other difficulty you will be refunded for the unavailable item.

Each product purchased is sold subject to its product description.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system.

Although we aim to keep the website as up-to-date as possible, the information (including product descriptions) may not always reflect its exact position at point of order. If you have any enquiries do not hesitate to contact us directly either via email on or via the Telephone +44 (0) 114 272 9725

Unless you contact us directly we will not be able to guarantee the availability of any particular item.

We reserve the right to withdraw any products from this website at any given time and/or remove or edit any materials or content from this website. Note that availability, conditions, dates and prices may change from time to time and that we expect you to check those prior to making a purchase.

If you are not completely satisfied with your order we will be happy to offer an exchange, either in the form of another product, a credit note or La Biblioteka gift voucher (see returns policy bellow).

We will make every reasonable effort to deliver the products ordered within the delivery timeframe. However, if we have insufficient stock to deliver the goods ordered, or there is a delay in processing the order, we will notify you as soon as possible explaining the situation and if need be offer a choice of an alternative or eventually to re-credit your account for the amount involved. The refund will be made within 30 days of order. We will notify you of such action via email to the address given on your order form.

La Biblioteka will not be obliged to offer any additional compensation for disappointment suffered.​